Orders made before Sun 6pm (MEL time) ship on the nearest Monday. Click here for more details.

Frequently Asked Questions

Where do your livestock come from?

All livestock from Sans Vertigo are bred and raised in-house! Occasionally we may come into possession of one-off invertebrates or plants that need an urgent re-home. These will be marked as such in item listing details.

Does Sans Vertigo have an store front?

At the moment I only operate online and don't have a physical store to visit in person. As a single person working with autism, it's well beyond my scope or ability. I put all my focus on making sure there's a weekly stock of flightless fruit flies.

Can I locally pick up my order?

Pick up for orders is possible, but with very limited availability. There will be some weeks or months where I won't be able to schedule in time. All order pick ups are conducted from a public location, usually a train station or easy access parking lot for public transport and car users. If you wish to arrange a pick up, please contact before making the order.

I need help keeping/breeding a certain animal/plant.

If you need more care information, you can check online resources (both here and elsewhere). There are a multitude of forums and online groups that can answer very specific care questions if you can't find it here. I'm working hard to add to my resources as time goes on. If you are still having trouble finding the information you need, we're happy to answer any questions through the contact form. It'll help me find gaps in my resources. 

When will certain things be back in stock?

Sans Vertigo is currently a single person team at the moment, breeding and maintaining my own stock. Livestock can take some time to breed and grow. If you want to stay up to date with critters coming into stock, you can find me on Facebook.